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TECHNOGENESIS // ON THE NATURE OF THINGS

You are here: Home / Linux / Installation issues on Ubuntu 20.04 LTS
Installation issues on Ubuntu 20.04 LTS

May 26, 2020 by Mark Hamilton 9 Comments

Installation issues on Ubuntu 20.04 LTS

Last week I was given a free secondhand HP 17-x051nr, an inexpensive Intel i3-based laptop. For the price of a $30 replacement battery and an SSD I had on-hand I now have a newish laptop to use.

Getting the 20.04 LTS release of Ubuntu running on it had some issues, so here’s a guide to working around these and getting the latest Ubuntu LTS installed.

Symptoms

The installation screen would become unresponsive around the Installation type screen where I would select how I wanted to format my drive. I was able to open a terminal and run top and I noticed that systemd takes up 100% CPU usage. Eventually the whole system would freeze and leaving it overnight to finish installing didn’t help.

Switching over to the Try Ubuntu option wasn’t much better. I would see a TTY screen with flashing error messages that were scrolling too fast to read and it would eventually lock up entirely.

PCIe Bus Error Message
It would hang here forever.
pcieport 0000:00:1c.5: AER: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
pcieport 0000:00:1c.5:   device [8086:9d15] error status/mask=00000001/00002000
pcieport 0000:00:1c.5:    [ 0] RxErr

This laptop was released in August, 2016, which is not that old for a PC. It should still run a new Ubuntu version just fine. It turns out this is a relatively common issue on laptops.

The Fix

The first step is to change the GRUB boot line for the live Linux boot media. When the GRUB menu opens up press ‘e’ to edit the launch commands.

You’ll want to add pcie_aspm=off following directly after the splash parameter on the linux line.

Once you’re able to boot use the Try Ubuntu option. Maybe the regular installer works for some people but I wasn’t able to get it to run. You should not see any PCI express errors flashing on the screen at this point. Once the desktop environment opens, launch the installer from there. Do not connect to WiFi, and do not install any extra packages because it will cause the installation to fail. (I.e., use the Normal Installation option, but don’t install the third party software and do not download updates. You can do both of these later.)

As a side-note, I would recommend keeping UEFI enabled.

Once you finish the installation you may reboot and remove the installation medium. You’ll be getting PCIe errors again but it will eventually boot. Log in and use your favorite editor to open up /etc/default/grub as admin. We want to change this line:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

to this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pcie_aspm=off"

Save and then update GRUB:

sudo update-grub

I would recommend rebooting after this. Everything should be working smoothly now. Please drop a comment if this helps or if you’re still having issues.

Filed Under: Linux

Reader Interactions

Comments

  1. Aghiad says

    November 15, 2020 at 1:10 am

    Thanks that was great ,and it helped me a lot.

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  2. Nate says

    March 20, 2021 at 11:22 am

    I’ve been struggling for weeks and I tried so many tutorials.. THANK YOU!

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  3. Irakli says

    April 15, 2021 at 12:15 pm

    Thenk to all indians for good tutorials they really helpd me

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  4. Ankit says

    May 8, 2021 at 9:17 am

    It worked for me thank you

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  5. Subash Dash says

    September 11, 2021 at 12:31 pm

    Nice…completely worked for me also… Superb…. Thanks

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  6. Bolzan says

    November 14, 2021 at 3:41 pm

    Thanks! Saved my life!! Got stuck for two days until I found your solution.

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  7. Rahul says

    March 11, 2022 at 5:39 pm

    Thanks brother. This also worked for my linux mint. Really thanks bro.

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  8. Lobe Serge says

    August 9, 2022 at 2:46 am

    Wow thanks man .
    After weeks of failure.

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  9. Danny says

    October 5, 2023 at 11:06 am

    I was strugging with installing Ubuntu Mate and Linux Mint for days, both had this issue. This guide was very detailed and fixed my issue. Thank you so much!

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